Wednesday, april 7 - Friday, april 9, 2027 orlando, Florida

Professional Sales & Sales Management Practices for the 21st Century

WELCOME

Welcome to the National Conference in Sales Management (NCSM). NCSM exists to create a premier conference and disseminate knowledge in the areas of sales management and personal selling.

The NCSM 2027 Conference will be held in person in Orlando, Florida from April 7-9, 2027!

You shouldn’t miss this year’s NCSM – we have a lot of what NCSM is known for!

Highlights include:

  1. Leading-edge sessions and panels that showcase the latest in research, sales education, industry and doctoral student topics
  2. Wednesday evening Improv, pizza, and beverages
  3. Thursday evening Hall of Fame Dinner Cruise
  4. Friday Induction of 15 NCSM legends to the NCSM Hall of Fame
  5. Friday Best of the Best competitions, with lively “Shark Tank” pitches by past NCSM award winners competing to make it to the pinnacle of NCSM fame.

We’re excited to introduce several of our featured panels and special sessions!

AI is the hot topic, so join us to learn about:

  • Industry session on Salesforce AI Innovations
  • Panel discussion of AI topics, such as AI Agents that are changing sales practice
  • New ways that technology and AI can enhance your classroom, with Copient, SmartFox, Stukent, and QuantHub.
  • Hot sales topics – with the JPSSM Editor and sneak peeks at two upcoming specials issues 
  • Discussion of how research and industry collaboration can drive relevance
  • Tons of teaching innovations

– The NCSM Hall of Fame will be established, honoring those who have contributed to the growth and impact of our conference over the past years.

– The “Best of the Best” lighting round sessions will allow prior award winners to update us on their research and teaching, with the crowd assigning awards.

– Recipients of the new PSE Education Foundation Research Grant will present on their proposal and progress toward advancing sales research and pedagogy.

– Special Sessions will highlight the past and future of NCSM as a leading outlet for thought leadership on sales research, doctoral mentoring, and instruction.

Questions? The Program Chair for NCSM 2026 is Dr. Bryan Hochstein, University of Alabama, br****@****ua.edu.

About The Conference

NCSM is the premier international gathering of scholars, instructors, and practitioners interested in professional selling and sales management research and teaching. The conference consists of double-blind review competitive paper sessions, research roundtable sessions, sales education sessions, and special sessions devoted to connecting academia and practice. Cash prizes are awarded for best competitive papers, doctoral student paper, and teaching innovation presentation. Present your research and sales education pedagogy to top sales scholars. Sessions are always well-attended and the special sessions are fun.
Registration for the conference will be $450.

Business and Innovation Hub: Orlando, Florida, is a growing center for business and innovation, with a strong presence in tourism, technology, healthcare, and education. Known globally for its hospitality and entertainment industries, the city also plays an important role in economic development and workforce innovation across Central Florida. Orlando continues to foster entrepreneurship and forward‑thinking initiatives, supported by a collaborative business community, research institutions, and a rapidly expanding tech and startup scene. This blend of industry, innovation, and opportunity makes Orlando a dynamic destination for both learning and professional growth.


Cultural Offerings:
Orlando offers a diverse and dynamic arts and culture scene that extends well beyond its famous attractions. The Dr. Phillips Center for the Performing Arts serves as a cultural cornerstone, hosting Broadway shows, concerts, and touring productions throughout the year. The Orlando Museum of Art and nearby cultural institutions showcase rotating exhibitions and regional creativity, while local theaters and live music venues bring energy to the downtown arts district. With a blend of visual arts, performing arts, and community events, Orlando provides a rich and engaging cultural experience for visitors and locals alike.

ABOUT Orlando florida

Iconic Attractions and Dynamic Entertainment:
Orlando, Florida, is a world‑renowned destination known for its vibrant energy, innovation, and unforgettable attractions. Best known as the theme park capital of the world, Orlando is home to iconic experiences such as Walt Disney World Resort, Universal Orlando Resort, and ICON Park—offering everything from thrilling rides to immersive entertainment districts. Beyond the attractions, the city boasts a growing arts and culture scene, with highlights like the Dr. Phillips Center for the Performing Arts and a walkable downtown filled with local shops, entertainment, and scenic lakes. Orlando’s blend of excitement, creativity, and sunshine makes it a destination where experiences extend well beyond the convention space!

Culinary and Beverage Delights: Orlando’s food scene is a vibrant mix of global flavors and local favorites, reflecting the city’s diverse and energetic culture. With influences from around the world, dining options range from upscale chef‑driven restaurants to casual eateries and lively food halls. Popular areas like International Drive, Disney Springs, and downtown Orlando offer endless choices for every palate. Orlando is also home to a growing craft beer and cocktail scene, with local breweries and lounges serving up creative brews and handcrafted drinks, perfect for unwinding after a day of sessions or exploring the city.

Hotel Information

DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Location: Address: 5780 Major Blvd, Orlando, FL 32819
Phone Number: (407) 351-1000
Room Rate: Coming Soon!

Hotel room reservation booking cut-off: Coming Soon!

Hotel room reservations will require a deposit equal to the first night’s lodging. Cancellations must be received 48 hours prior to arrival.

Awards & Recognition

Education Sessions: SmartFox Technologies Best Teaching Moment Award
Education Sessions: Stukent Best Teaching Application Award
Chaker and Hochstein: “Sales Management” Best Doctoral Working Paper
Hunt, Deitz, and Hansen: “Professional Selling” Best Doctoral Competitive Paper
Castleberry and Tanner: “Selling: Building Partnerships” Best Conference Paper

THANK YOU TO OUR SPONSORS!

Submission Guidelines

Submission links can be found in the Call For Papers!

Please submit one (1) file with author information (names, affiliation, address, phone, and email) confined to the first page only. Please indicate which one author is the key contact for communication. The second page should begin with the manuscript title and abstract.

Papers will be reviewed using a double-blind review procedure. Authors should avoid revealing their identities in the bodies of the papers (again, names are to be on the first page only). Manuscripts must include a single-spaced abstract not exceeding 100 words. The body of the paper should adhere to all the manuscript submission guidelines of the Journal of Selling. The maximum length is 30 double-spaced pages, including tables, exhibits, and references. Submissions that exceed 30 pages will be immediately returned to the author for appropriate editing. As another option, authors may submit extended abstracts (~5 pages), which will also be double-blind reviewed (but extended abstracts are unlikely to win best paper awards).

To be considered for presentation at the conference and publication in the Proceedings, a paper or a similar version of it must not: a) have been previously published, b) have been accepted for publication elsewhere, c) be under an advanced stage (second or higher round) of review publication elsewhere, or d) be submitted for review by another conference until such time as it is rejected from this conference.

At least one author of an accepted paper must: (a) appear at the conference to present the paper, (b) return a properly formatted version of the paper (formatting instructions will be provided to the authors of accepted papers from the Proceedings Editor) to the Proceedings editor for publication in the Proceedings in abstract or full paper version, and (c) pre-register for the Conference no later than when submitting the final draft of an accepted paper(s).